Use case · WEB AI AGENT
Answer every website visitor — 24/7
Put an AI agent on your site that answers visitors instantly, captures leads around the clock, and hands off to your team the moment someone's ready to talk.
Visitors leave before anyone replies
Most visitors won't fill in a form or wait for an email. If no one answers in the moment, they bounce — and you never even knew they were there.
- An AI agent answers instantly, 24/7 — even after hours
- Live human takeover the moment an agent is online
- Every chat captured — convert to a contact in one click
- Two widget styles: floating bubble or inline hero panel
How it works
From first touch to done — in a few steps
Add the widget
Paste one snippet — floating bubble or inline panel, branded to you.
AI answers 24/7
It replies instantly, answers questions and captures details.
Human takes over
When an agent's online they jump in live — 'Ava joined the conversation'.
Convert to contact
Turn any chat into a contact on the timeline in one click.
What you get
A website agent that actually converts
Instant answers, real handoff, and every conversation captured in your CRM.
24/7 AI answers
Instant replies to every visitor, day or night.
Live human takeover
Online-agent presence; step in when it matters.
Agent ping
Sound + desktop alert on every new message.
One-click convert
Chat → contact, added to the timeline.
Editable quick-replies
Starter chips so visitors begin with one tap.
Grounded answers
A business-knowledge profile keeps replies accurate.
Your website should never miss a visitor
An AI agent that answers 24/7 and hands off to your team — turning quiet traffic into real conversations.
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The features behind it
Every use case is built on real, working parts of Reach360 — explore them.
Turn website traffic into conversations
Add the AI web agent to your site and start capturing every visitor — from Growth.
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