AC & HVAC CRM: never lose a WhatsApp enquiry — or miss an AMC renewal
Reach360 captures every AC enquiry on WhatsApp, lets an AI assistant qualify and book the site survey 24/7, sends a branded quote with a pay-online link, and auto-schedules every recurring maintenance visit — so your calendar and your renewals never slip.
The problem
Every missed WhatsApp message is a lost job — or a lapsed AMC
AC leads land on someone's personal phone after hours and go cold. Maintenance contracts come up for renewal and nobody notices until the customer's gone. Quotes sit unpaid. Reach360 closes all three gaps.
How it works
From WhatsApp enquiry to recurring revenue
Enquiry lands on WhatsApp
A customer messages your Business number — captured in a shared inbox the whole team sees.
AI qualifies & requests the survey
The assistant answers 24/7, qualifies the job and requests a site-survey slot — your team confirms the time.
Quote & get paid
Send a branded quote with a Stripe pay-link; the deal closes itself when they pay.
Recurring AMC on the calendar
Turn the job into an annual contract — visits land on the scheduler and renewals surface weeks before they are due.
Built for the job
Everything an AC business needs to capture, close and keep
One system for WhatsApp leads, quoting, scheduling and recurring maintenance.
WhatsApp AI agent
Qualifies leads and requests site surveys 24/7 — Suggest mode for approval, or Auto. Growth plan.
Site-visit scheduling
Assign technicians and slots; the whole team sees the calendar.
Quote-to-cash
Branded quotes with a Stripe pay-link; auto Closed-Won on payment.
AMC visits from the contract
A published contract generates every recurring maintenance visit onto the scheduler. Growth plan.
Renewal radar
An expiring-soon list and automatic follow-up tasks surface contracts weeks before they end — your team renews.
Set up in minutes, not weeks
Quick Setup builds the AI from your website; the same assistant answers your site 24/7; Copilot tells you which lead or AMC to chase next.
Your setup, done for you
We connect your WhatsApp, import your contacts, and build your first quote template and AMC — free, so you're live in days, not weeks.
FAQ
Questions, answered
Do I need a new WhatsApp number?
No — you connect your existing WhatsApp Business number with Meta-approved one-click onboarding (just your Facebook login, no code), including coexistence so the app on your phone keeps working.
Does the AI reply on its own?
On WhatsApp you choose: Suggest mode drafts the reply for your team to approve, Auto mode answers within the rules you set. On your website it answers live. Booking requests are always confirmed by your team.
How do recurring AMC visits work?
When you publish a maintenance contract with a visit plan (Growth plan), Reach360 creates each recurring visit as a scheduled job on the calendar. Your team assigns and confirms them.
Can customers pay online?
Yes — every quote can carry a Stripe payment link; when the customer pays, the deal moves to Closed Won automatically.
Do enquiries by email get captured too?
Yes — connect the mailbox your enquiries arrive in (Gmail, Google Workspace, Outlook or Microsoft 365) and the Sales Inbox classifies each email with AI: genuine enquiries become leads, newsletters and receipts are filtered out.
How fast can we start?
Your AI assistant is live in about five minutes: enter your website, Reach360 reads it and builds the assistant, you try it, then paste one snippet. Most teams are fully set up in an afternoon — and with the free setup offer, we do it for you.
Turn your WhatsApp into a booking and renewals machine
Capture AC enquiries on WhatsApp, request the survey, get paid, and see every maintenance renewal coming — starting this week.
14-day free trial · Meta-approved WhatsApp · cancel anytime