Use case · WHATSAPP LEADS
Turn WhatsApp enquiries into booked jobs
Your next customer is already messaging you on WhatsApp. Reach360 captures every enquiry, qualifies it with AI, and books it — so no lead goes cold while you're on a job.
Enquiries get lost on a personal phone
When WhatsApp lives on one person's phone, messages get missed, context disappears, and hot leads go cold overnight — and nobody else on the team can pick up the thread.
- Every WhatsApp thread on the contact record, visible to the whole team
- AI replies and qualifies instantly, 24/7
- Convert a chat to a contact and book the job in one place
- Approved templates win back leads after the 24-hour window
How it works
From first touch to done — in a few steps
Enquiry lands
A customer messages your WhatsApp Business number — captured in the shared inbox.
AI qualifies
The assistant replies, answers questions and collects the details you need.
Book the job
It proposes a time and books it — or hands off to a human when needed.
Track to close
The lead becomes a contact and deal, with the whole thread on the timeline.
What you get
Everything you need to win the chat
A real WhatsApp inbox, an AI that never sleeps, and a team that always has context.
Meta-approved inbox
One-click connect, coexistence, and team-wide visibility.
Instant AI replies
Answer and qualify 24/7 so no enquiry waits.
Live human takeover
Step in the moment a deal gets hot.
Re-engagement templates
Approved templates to reopen the 24-hour window.
One-click convert
Turn any chat into a tracked contact and deal.
Never miss a message
Agent pings on new messages keep response times low.
Your next customer is messaging you right now
Capture, qualify and book every WhatsApp enquiry — even while you're out on a job.
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The features behind it
Every use case is built on real, working parts of Reach360 — explore them.
Win every WhatsApp enquiry
Connect your number and let AI capture, qualify and book every lead — starting today.
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