Use case · WHATSAPP LEADS
Turn WhatsApp enquiries into won jobs
Your next customer is already messaging you on WhatsApp. Reach360 captures every enquiry, qualifies it with AI, and lines up the job for your team to confirm — so no lead goes cold while you're on a job.
Enquiries get lost on a personal phone
When WhatsApp lives on one person's phone, messages get missed, context disappears, and hot leads go cold overnight — and nobody else on the team can pick up the thread.
- Every WhatsApp thread on the contact record, visible to the whole team
- AI replies and qualifies instantly, 24/7
- Convert a chat to a contact and schedule the job in one place
- Approved templates win back leads after the 24-hour window
How it works
From first touch to done — in a few steps
Enquiry lands
A customer messages your WhatsApp Business number — captured in the shared inbox.
AI qualifies
The assistant replies, answers questions and collects the details you need.
Request the booking
It collects the preferred time and creates a requested Scheduler job — your team confirms it.
Track to close
The lead becomes a contact and deal, with the whole thread on the timeline.
What you get
Everything you need to win the chat
A real WhatsApp inbox, an AI that never sleeps, and a team that always has context.
Meta-approved inbox
One-click connect, coexistence, and team-wide visibility.
Instant AI replies
Answer and qualify 24/7 so no enquiry waits.
Live human takeover
Step in the moment a deal gets hot.
Re-engagement templates
Approved templates to reopen the 24-hour window.
One-click convert
Turn any chat into a tracked contact and deal.
Never miss a message
Agent pings on new messages keep response times low.
Your next customer is messaging you right now
Capture, qualify and line up every WhatsApp enquiry — even while you're out on a job.
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The features behind it
Every use case is built on real, working parts of Reach360 — explore them.
Win every WhatsApp enquiry
Connect your number and let AI capture, qualify and book every lead — starting today.
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