Privacy Policy

1. Introduction

Reach360 CRM ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CRM platform, website, and related services. Please read this policy carefully.

2. Information We Collect

We may collect the following types of information:

• Account information: Name, email address, company name, and password when you register.
• Usage data: How you use our platform, including features used and interaction data.
• Contact and CRM data: Information you store in Reach360, such as contacts, deals, and communications.
• Technical data: IP address, browser type, device information, and log data.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send support, security, and product updates
• Respond to your requests and comply with legal obligations
• Analyze usage to improve our product and experience

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only with service providers who assist us in operating our platform (e.g. hosting, analytics, email delivery), and when required by law or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Data is stored on secure servers and transmitted using encryption where applicable.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data, or to object to or restrict certain processing. Contact us at hello@econceptme.com to exercise these rights.

7. Contact Us

For questions about this Privacy Policy or our data practices, contact us at hello@econceptme.com.