A CRM that works where your customers reply
reach360 is a WhatsApp-first, AI-assisted, all-in-one CRM for small and mid-size sales and service teams — shaped for how business gets done wherever customers message first.
Why we built reach360
Leads go cold on WhatsApp
Today's customers reach you two ways: some land on your website and want an instant answer in chat or drop their details in a form, others message your WhatsApp and expect a reply within minutes. Either way, that conversation is where the lead starts. But the moment it has to be copied into a separate CRM, a spreadsheet, or someone's memory, things slip. Replies get late. Follow-ups get forgotten. Quotes never go out. Good leads quietly go cold.
We kept seeing the same gap: the tools that track the work and the channels where customers actually talk were two different places. So we set out to close it — one tool that starts where the customer does, on your website or on WhatsApp, and carries that thread all the way through to a paid invoice.
That's reach360. Not another inbox bolted onto a CRM, but a CRM that treats your website and WhatsApp as the front door, uses AI to take the busywork off your plate, and keeps quoting and payments in the same flow — so a growing team can run the whole thing without juggling five apps.
What makes it different
Four things we got right
For the way modern service businesses actually sell.
WhatsApp-native
Conversations, leads and deals stay connected to the channel where the buying actually happens.
An AI assistant you control
Choose Suggest mode for human approval or Auto mode for live replies — your team can take over any conversation at any time.
Quote-to-cash in one flow
Build a branded quote, share a pay-online link, and let the deal close itself when the customer pays.
Global by design
Multi-currency deals and quotes, VAT and tax-number handling, USD, GBP and AED billing — sell wherever your customers are.
Who it's for
For teams that sell in chat — anywhere
reach360 fits any small or mid-size team whose customers message first — in the Gulf, across Asia and Africa, or anywhere WhatsApp is how business gets done. Multi-currency, VAT-ready and WhatsApp-native out of the box, with regional details like UAE TRN and AED billing already handled. We're focused on giving smaller sales and service teams the clarity bigger companies pay a fortune for, without the complexity.
Want to become an implementation partner?
If you're an agency, IT integrator or consultant who sets up systems for clients, let's talk — implement Reach360 for the businesses you serve, with our team behind you.
Run your whole sales operation from one CRM
Connect WhatsApp, let the AI qualify your next lead, and send a pay-online quote — all from one place. Start free in minutes.
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