The WhatsApp-first CRM with an AI assistant that never lets a lead go cold
Two-way WhatsApp, email and web chat tied to every contact, deal and quote. An AI assistant qualifies leads and drafts replies across channels, and a Copilot tells you what to do next — your team approves and closes. Guided setup gets you live in minutes.
ONE LOGIN · FIVE MODULES
Why Reach360 CRM
Six reasons teams switch to Reach360 CRM — and stay
Contacts, pipeline and quotes are table stakes — every CRM has them. These six are what actually close deals: WhatsApp-first messaging, an AI sales assistant, a Copilot that tells you what to do next, and quote-to-cash built in.
WhatsApp-native CRM
Reply to customers where they actually are. Connect your number in one click — and every chat lands on the contact record, never lost on someone's personal phone.
AI sales assistant
Your fastest rep never sleeps. It qualifies leads and drafts replies on WhatsApp and your site around the clock — and hands off to a human the moment it matters.
SEO & AI-Visibility suite
Climb Google and win the AI answer. See whether ChatGPT, Gemini and other assistants recommend you — then publish content that makes sure they do.
Get paid in one flow
Send a branded quote, get paid by card, watch the deal close itself. Most CRMs stop at the proposal — reach360 takes you all the way to the bank.
A Copilot that works, not just chats
Ask “What should I do next?” and get your overdue follow-ups and unanswered leads, ranked. Tell it to create the deal or set the follow-up — it previews, you confirm.
Your data, locked down
Granular roles, OTP login with lockout, full audit trails and server-side plan gating — enterprise-grade control without an IT team to run it.
The two big ones
Where reach360 leaves the big CRMs behind
Almost no SMB CRM does WhatsApp properly — or ships AI you'd actually trust with a customer. reach360 nails both.
WhatsApp that's actually part of the CRM
Not a bolted-on inbox. Two-way WhatsApp threads sit on the contact record, next to the deal, quote and timeline — so the whole team has context and nothing lives on someone's phone.
- Go live in one click — Meta-approved, no developer, no API paperwork
- Keep replying from your phone; the whole team still sees every thread
- Win back quiet leads with approved follow-up templates
AI that drafts & qualifies — you approve
An AI assistant reads every conversation, qualifies the lead, and drafts the reply across WhatsApp and web chat. Run it in Suggest mode, or let it answer live in Auto — your call, per channel.
- Qualifies every lead and captures the details — even after hours
- Coach it in plain English; no prompts to engineer, no code
- Sends the quote and requests the job the moment they say yes — your team confirms
AI you can trust
AI drafts and qualifies; your team stays in control
Run the assistant in Suggest mode — it reads the thread, qualifies the lead and drafts the reply for a human to approve, edit or send. Or switch to Auto on the channels you trust. Reply from the phone's WhatsApp app and the AI auto-pauses that chat.
- Suggest or Auto — per channel, enforced by your plan
- Generates a branded quote and Stripe pay link right in the chat
- Creates a requested Scheduler job and notifies the owner the moment they confirm
One login · five modules
Sales, Marketing, WhatsApp & AI, Service, and SEO — one platform
Replace the stack of half-connected tools. Every module shares one contact record, one pipeline and one source of truth — and you only pay for the modules your plan includes.
Reach360 Sales
See moduleReach360 Marketing
See moduleWhatsApp & AI
See moduleReach360 Service
See moduleCopilot & platform
See moduleQuote-to-cash
From quote to paid, in one flow
Most CRMs stop at the proposal. reach360 takes the deal all the way to the bank — and updates your pipeline for you.
Build the quote
Guided wizard pulls products, applies tax and discounts, exports a branded PDF.
Share a pay link
Generate a Stripe payment link per quote — embedded right in the PDF.
Customer pays
They pay online by card in seconds. The quote flips to Paid automatically.
Auto Closed-Won
The linked deal moves itself to Closed Won. No manual stage updates.
Built-in · Premium
Do ChatGPT, Gemini and other AI assistants recommend you?
A full search-and-AI-presence toolkit inside the CRM: Google Analytics and Search Console, Lighthouse site audits, and an AI content planner grounded in your real product facts — plus AI-Visibility (AEO) that checks whether the assistants your customers ask actually name your business.
- Traffic (GA4) & Search Performance (GSC) — two-step connect
- Site Audit with an AI-written, prioritized action plan
- AI content planner: topic clusters from your real search data → drafts
- AI-Visibility: your rank, and the businesses the AI recommends instead
From sign-up to first lead
A CRM that works for you from day one — no training, no consultant
Most CRMs hand you an empty screen. Reach360 sets itself up with you, tells you what to do next, and answers every “how do I…?” on the spot.
Your AI assistant is live in about 5 minutes
Enter your website address. Reach360 reads it, writes your AI assistant, and lets you chat with it exactly as a customer would — before anything is saved. Then paste one snippet and it answers your site 24/7.
Ask it what to do next. Tell it what to do.
Your Dashboard opens with a morning brief: what changed since yesterday, the top things to do, what's at risk — each line linked to the record. Ask “What should I do next?” for a ranked list, or say “Create a deal for Ahmed, AED 12,000, closing Friday” and confirm the preview card. It only sees what your role allows.
Ask Reach360 — and a full course built in
The Ask Reach360 button knows which screen you're on and answers “how do I…?” in plain steps, strictly from the product guide. Prefer reading? The Learning Center walks you from first sign-in to billing.
- Nothing changes without a Confirm — Copilot previews every write
Security & platform
Enterprise-grade controls, without the overhead
Run multiple companies from one account, give every role exactly the access it needs, and keep data safe — hardened with server-side plan gating, rate-limiting and ownership guards.
See platform & securityPricing
Simple plans that grow with you
Start free for 14 days. Pick the plan that fits today — upgrade the moment you need more. Per user per month, billed annually.
Starter
Pipeline, email & 24/7 web AI
- Pipeline, quotes & Stripe payments
- AI Web Agent + lead-capture forms
- Email campaigns & lists
Growth
WhatsApp AI, scheduling & AMC contracts
- Everything in Starter
- WhatsApp inbox + AI, 24/7
- AI quotes, scheduler & AMC contracts
Premium
Get found on Google and by AI
- Everything in Growth
- SEO & AI-Visibility suite
- Service Dashboard
Save 20% on annual billing.
Compare all plans & featuresFrequently asked questions
Everything you need to know about Reach360.
What is Reach360?+
Reach360 is a WhatsApp-first, all-in-one CRM for small and mid-sized sales teams. It combines a two-way WhatsApp and email inbox, an AI sales assistant, a sales pipeline, branded quotes with online payments, email marketing campaigns, contracts, and service scheduling in one platform.
Does Reach360 work with WhatsApp?+
Yes. Reach360 includes a two-way WhatsApp inbox tied to each contact, so you can send and receive text and media, see delivery and read status, and chat straight from the contact record. You can connect your WhatsApp Business number in-app and re-engage customers after the 24-hour window using approved message templates.
How does the AI sales assistant work?+
The AI assistant talks to customers over WhatsApp and an embeddable web chat widget, 24/7. It qualifies leads, collects details, and moves them through your stages — then drafts replies for your team to approve, edit, or send, or answers live in Auto mode. The website assistant is on every plan; WhatsApp AI starts on Growth.
How long does it take to set up Reach360?+
Minutes, not weeks. A guided Quick Setup runs on your first login: enter your website address, Reach360 reads it and builds your AI assistant, you try it exactly as a customer would, then paste one snippet on your site. A Getting Started checklist ticks itself from real data as you go. No training or consultant is needed — the Ask Reach360 help assistant and the Learning Center course are included on every plan.
Does Reach360 have an AI copilot?+
Yes. Reach360 Copilot sits at the top of every screen. Ask it “What should I do next?”, “How are sales this week?” or “Who has gone quiet?” and it answers from your live CRM data, within your role's permissions. Tell it to create a deal, add a note or set a follow-up and it shows a preview card you confirm before anything is saved.
Can Reach360 turn enquiry emails into leads?+
Yes. Connect the mailbox where enquiries arrive — Gmail, Google Workspace, Outlook or Microsoft 365, read-only — and the Sales Inbox checks it every 5 to 60 minutes. AI classifies each email: genuine sales enquiries become leads with name, phone, service and urgency extracted and the email attached to the contact; newsletters, receipts and internal mail are filtered out. Every new lead triggers the same alert as a WhatsApp or web-chat lead.
Can customers pay online from a quote?+
Yes. Build a branded quote from your product catalog, attach a Stripe pay-online link, and share it. When the customer pays, the quote flips to Paid and the linked deal automatically moves to Closed-Won — no manual status changes.
Does Reach360 support my currency and tax rules?+
Reach360 handles multi-currency billing in USD and AED, supports TRN/VAT and per-workspace tax settings, and adds your tax number to documents. It's built to fit how teams in WhatsApp-first markets actually sell.
Is there a free trial?+
Yes. Start a 14-day free trial with no credit card and explore the full platform (the SEO & AI-Visibility suite is excluded from the trial). Paid plans — Starter, Growth, and Premium — unlock more modules as your team grows. See the pricing page for current details.
Run your whole sales operation from one CRM
Connect WhatsApp, let the AI qualify your next lead, and send a pay-online quote — all from one place. Guided setup gets you live in minutes, and Copilot tells you what to do next.
14-day free trial · no credit card · cancel anytime